Cancellation by Traveler

• Within 24 hours of booking — No cancellation fees | 100% refund
• Between 24 hours – 7 days of booking — 40% cancellation fee | 60% refund
• More than 7 days after booking — 70% cancellation fee | 30% refund
• Within 14 days of trek start date — 100% cancellation fee | No refund

Cancellation by The Northern Monk

• In case of natural disasters, government restrictions, or other unavoidable circumstances — 100% refund or rescheduling option provided.

Dropout During Trip

• If a traveler exits the trip due to health, fitness, or personal reasons — No refund will be issued.
• All return travel or any additional costs incurred during early departure must be borne by the traveler.

Refund Terms

• All refunds are processed within 7–10 business days.
• Refunds are credited to the original payment method used at the time of booking.
• Bookings made via vouchers are not eligible for cash refunds — the voucher will be reissued and remain valid for 1 year from the original booking date.

📌 Note: All refund timelines are subject to bank processing times.

• Your booking is confirmed only after full payment is received.
• A confirmation email will be sent to you within 24 hours of successful payment.
• Your trek voucher will be shared 3–5 days before the trek start date.
• A minimum of 6 participants is required for a trek to be operational.
• If the minimum participant count is not met, The Northern Monk reserves the right to cancel the trek and a full refund will be provided.

📌 Note: Please carry a printed or digital copy of your trek voucher on the day of the trek.

• A 50% advance payment is required to block your seat.
• The remaining balance must be paid at least 15 days before the trek start date.
• Failure to pay the balance on time may result in automatic cancellation of your booking.
• We accept the following payment methods: UPI, Net Banking, Debit/Credit Card, and PhonePe.
• All prices are inclusive of GST — no hidden charges.

📌 Important: Please keep your payment receipts saved for future reference.

• 30+ days before the trek — Free rescheduling to any available batch.
• 15–29 days before the trek — Rescheduling available at a fee of ₹2,000.
• 7–14 days before the trek — Rescheduling available at a fee of ₹3,000.
• Less than 7 days before the trek — Rescheduling is not permitted.
• A maximum of 1 reschedule is allowed per booking.
• All rescheduling is subject to availability in the requested batch.

📌 Note: All rescheduling requests must be submitted in writing via email or through the sales team over a call.